How to Troubleshoot QuickBooks Financial Institution Verification Errors

QuickBooks Verification encounters an issue when attempting to verify the financial institution for the download. This error arises when user having QuickBooks Verification error for a specific bank ID. Such a setback can disrupt the workflow and cause stress for both employees and employers. Prompt resolution is advised to mitigate any disruptions. QuickBooks is favored for its user-friendly interface and advanced technology, yet it may encounter errors like any software.

In the case of this financial institution error, reaching out to the Resolve QuickBooks verification errors with financial institutions using our guide. Discover troubleshooting steps to ensure seamless banking connectivity. Error Support Team is recommended as an initial step. They can guide to resolve the issue swiftly. As a temporary workaround, altering the affected Bank ID number in the QuickBooks Online file to a recognized QuickBooks Number may offer a solution until QuickBooks resolves the issue.

Common Causes of QuickBooks Errors

Encountering the message “QuickBooks Verification error with financial institution information for this download” often arises when attempting to import a (.QBO) file into QuickBooks. Below are potential reasons behind this error:

  1. Web Connect Issues: Problems with Web Connect functionality can trigger this error.
  2. File Version Mismatch: QuickBooks may not permit importing or exporting files three or more years older than the current version. For instance, if you’re using QuickBooks 2019 and attempting to import a file from QuickBooks 2016 or an earlier version, the (.QBO) file won’t import. To resolve, update to the latest version or utilize converters like Bank2IIF or CSV2IIF to import files as IIF instead of QBO, depending on the file type.
  3. Unauthorized Bank or Credit Card Institution: If QuickBooks no longer authorizes the institution associated with your bank account or credit card, this error may occur. In such cases, converters like Bank2QBO can generate QBO files from authorized institutions.
  4. Incorrectly Formatted QBO Files: This error can arise if the QBO file isn’t created correctly or isn’t suitable for your QuickBooks version. Different banks and credit card companies utilize various methods to create QBO files, which might lead to compatibility issues. It’s advisable to use converters like Bank2QBO to ensure QBO files meet the requirements of your QuickBooks version.
  5. Conversion from CSV or Excel Files: QBO files are typically generated from CSV or Excel files using third-party software. Utilizing converters like CSV2QBO to recreate QBO (Web Connect) files can help ensure smooth importing into QuickBooks.

Here’s a revised version:

When encountering the issue, you can promptly apply these troubleshooting methods:

  1. Open your file in Excel or Notepad.
  2. Navigate to line 20 – <INTUIT.BID>2002.
  3. Modify the last 4 digits to 3000.
  4. Save the file.
  5. Upload the updated files into QuickBooks.

If any difficulties arise during the upload process to QuickBooks Online, you can reach out to the QuickBooks Support Team. They’ll efficiently address all queries and concerns in a timely manner.

Resolving QuickBooks Verification Issues with Financial Institutions

In cases where immediate resolution is necessary, you can temporarily address this error by following these steps:

1. Locate the fidir.txt file, typically found in the initial folder, and open it using Notepad.

For Windows 8, 7, or Vista:


For Windows XP:

Path:-C:\Documents and Settings\All Users\Application Data\Intuit\QuickBooks 20XX\Components\OLB\branding\filist

2. Look for the bank’s name, such as MB Financial, and note the four sets of numbers displayed as “XXXXX XXXXX XXXXX XXXXX”.

3. Open the .QBO file with Notepad and search for <FID>, <BANKID>, or <BID>.

4. Replace the numbers next to these characters with the ones noted from the fidir.txt file. Save the changes as .QBO.

5. Open your company file and import it.

Steps to Address Web Connect Errors

Before resolving Web Connect errors, ensure you:

  1. Create a backup of your company files.
  2. Identify the current QuickBooks version in use.
  3. Update Internet Explorer to the latest available version.

Step 1: Downloading the Web Connect File

To ensure smooth operation, follow these steps to download the Web Connect file directly from your bank rather than from QuickBooks:

  1. Log in to your bank’s website.
  2. Locate and download the Web Connect file (.QBO file).
  3. Open QuickBooks and your company files, then import the .QBO files.
  4. If you encounter errors during the download or import process, it may be due to issues with your bank. Contact your bank to address this matter.

Once you’ve successfully imported the transactions, connect your bank account. If the error persists, proceed to the next step.

Step 2: Verifying the QBO File from Your Bank

Ensure that the file you downloaded from your bank is indeed a QBO file, as this is the only file type compatible with Web Connect:

  1. Check the file type to confirm it is a QBO file.
  2. If the file is not in QBO format, sign in to your bank’s website and download the QBO file again. Seek assistance from your bank if you encounter any difficulties.
  3. Once downloaded, re-open QuickBooks and attempt to import the .QBO file again.

Step 3: Review Bank Notifications

Ensure to Review Updates from Your Banks occasionally modify their support for QuickBooks software. To verify this, log in to your bank’s website and check for any notifications.

If you find any messages, follow the instructions provided below:

Disconnect Web Connect if your bank discontinues support for it. Verify Identity Request from Your Bank Some banks require you to verify your identity before accessing your QuickBooks data. This may occur after reinstalling or updating QuickBooks to a newer version. To complete this process, log in to your bank’s website and check for any messages. Look for notifications about accessing your QuickBooks data and follow the instructions to grant access.

Step 4: Switching Banking Modes

To switch banking modes and potentially resolve issues, follow these steps:

  1. Open QuickBooks software and navigate to the Banking menu.
  2. Click on Bank Feeds and select the Change Bank Feed Mode option.
  3. choose the Classic Mode (Register Mode) option in the Bank Feeds window.
  4. Attempt to import the QBO file again.

Step 5: Creating a Test File

To diagnose potential issues with your company file or the QBO file, follow these steps to import transactions into a new company file:

  1. Open QuickBooks and access the File menu from the top menu bar.
  2. Select New Company.
  3. Choose the Express Start option and fill in the necessary details. Name this company file’ Test Company’ for easy identification.
  4. Import the transactions into this test company file, ensuring they match the account in the main company file.
  5. If you successfully import the transactions, follow the instructions provided below.

If you still having trouble importing a file into your QuickBooks company, you can troubleshoot the issue by following these steps.

If you can successfully import the transactions into a test company file but face problems with the original file, it suggests there might be settings misconfigurations in your original company file. To address this:

  1. Open QuickBooks and access the original company file.
  2. Disconnect the problematic account.
  3. Reconnect the account.
  4. Attempt to import the QBO file into the original company file again.
  5. If the transactions are imported successfully, the issue is resolved. If not, proceed to the next steps.

If you’re still unable to import transactions even into the test company file, the problem likely lies with the QBO file itself, possibly due to an error during download.

To rectify this:

  1. Contact your bank for assistance in downloading the correct QBO file. Banks with Web Connect services often encounter such issues and can provide guidance.
  2. Before contacting the bank, ensure you’ve downloaded the bank log files, as these can help diagnose the error.
  3. Engage with a bank representative knowledgeable about QuickBooks Bank feed and account activation.
  4. Confirm with the bank whether your QuickBooks account is appropriately set up for bank account transactions.
  5. If necessary, request assistance filing a case through the Open Financial Exchange and keep a record of the case number for reference.

Advanced Troubleshooting Techniques

If QuickBooks Verification Error in financial institution data during downloads, you may use advanced troubleshooting methods to resolve the issue. However, it’s crucial to undertake these steps only if you possess a solid understanding of computer systems and operations. Alternatively, consider enlisting the expertise of a professional IT specialist.

Inspect the Web Connect File for Errors

Begin by accessing the .qbo file downloaded from your bank’s website.

Right-click on the .qbo file and choose the “Open With” option, then select Notepad or Excel.

Scan the file for common errors, such as invalid characters or strings like ampersands. For instance:

Example: <NAME>Point of Sale Withdrawal AEBY&$@#;S

Change to: <NAME>Point of Sale Withdrawal AEBYS

You can also add or amend missing markup. Ensure that all tags in the file adhere to the specified format, such as:

<STMTTRN> (This tag requires an end tag)




<FITID>00xxxxxxxxxxxxxxxx56 (length should be less than 32)


<NAME> (Tag has no data but should) (Length should be less than 32)

<MEMO> (length should be less than 255 characters)

</STMTTRN> (This denotes the end tag)

Note: If the Payee field exceeds 32 characters, the remaining characters will appear in the memo field.



QuickBooks won’t automatically match Payee information with Memo entries, necessitating manual matching.

Verify Your Bank Identification Number

If your .qbo file lacks the Bank Identification Number (BID), importing the file will be impossible.

To locate your bank’s unique identification number information, follow these steps:

Select your QuickBooks version.

Press Ctrl + F, then enter your bank’s name and identification number to locate them.

Record the 5-digit number, ensuring the following syntax is present in your Qbo file:


<ORG> (cannot be blank) Example: MYBANK

<FID> (cannot be blank) Example: 01234


<INTU.BID> (cannot be blank) Example: 01234

<INTU.USERID> (cannot be blank) Example: 01234

Save the .qbo file.

Before importing the corrected Qbo file, creating a backup of the current QuickBooks company file is advisable.

You May Also Read–How to Resolve QuickBooks Bank Feed Issues?


We’ve outlined all the methods to address the issue if you encounters difficulties in QuickBooks Verification error with the financial institution during downloads and troubleshooting steps for Web Connect errors. By Following these procedures will assist you in your tasks. However, if the error persists, please get in touch with us for further assistance.

What does the error “QuickBooks Verification error in Financial Institution” mean?

This error pops up when QuickBooks encounters an issue with the bank information you’ve provided. It means QuickBooks can’t recognize the bank ID or the downloaded file format isn’t compatible.

Why am I getting this QuickBooks Verification error?

There are a few reasons:
1. Incorrect bank ID
2. Incompatible file format (not a .QBO file)
3. Outdated QuickBooks version
4. Issues with your bank’s connection

How can I fix this error?

Start by double-checking the bank ID in QuickBooks. If that doesn’t work, try downloading the .QBO file directly from your bank’s website and importing it into QuickBooks.

Is there a difference between Online and Desktop versions of QuickBooks?

The troubleshooting steps differ slightly. In the desktop version, you might have the option to switch between “Classic” and “Web Connect” bank feed modes.

What if I’ve tried the above and the error persists?

Consider contacting your bank to see if there are any temporary connection issues. Additionally, ensure you’re using a supported and updated QuickBooks version.

Can I still import my transactions manually?

Yes, even if you can’t use bank feeds, you can manually enter your transactions into QuickBooks.

Is there a way to prevent this error in the future?

Keeping QuickBooks updated and verifying your bank ID information regularly can help minimize the chances of encountering this error.

Should I be worried about my bank account information being compromised?

This error typically doesn’t indicate a security issue with your bank account. It’s more related to a connection or compatibility problem.

Are there any online resources available for further assistance?

Intuit’s QuickBooks website offers detailed troubleshooting steps and support articles for this specific error [QuickBooks Verification Issues financial institution].

If I’m still stuck, who can I contact for help?

If you need help with the above solutions, you can contact QuickBooks customer support for further assistance.

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