Resolving QuickBooks Error Code 6010, 100 – Causes and Solutions

Encountering unexpected technical hiccups while working in QuickBooks is a common occurrence. Among these issues, QuickBooks Error Code 6010, 100 stands out. In this article, we will delve into the details of this error, uncover its triggers, and provide effective solutions. It’s essential to address this error promptly to ensure uninterrupted workflow. Let’s explore this error and learn how to resolve QuickBooks Error Code 6010, 100.

Table of Contents

Understanding QuickBooks Error Code 6010, 100:

QuickBooks 6010 is a common issue encountered by users, causing disruptions in their accounting tasks.

QuickBooks Error Code 6010, 100 belongs to the 6000-error series, which primarily relates to issues with company files. When this error occurs, you’ll encounter a warning message that says:

Error -6094, 0 (6010, 100) An error occurred when QuickBooks tried to start the database.

When QuickBooks Error Code 6010, 100 occurs, it may display a message stating that QuickBooks cannot start the database. This error suggests that QuickBooks is unable to access the network, often due to firewall or antivirus settings. It can also manifest during QuickBooks software reinstallation.

 Several factors can trigger this error, and we will explore them below.

Common Triggers for QuickBooks Error Code 6010, 100

If you encounter QuickBooks Error Code 6010, it’s crucial to identify the signs, such as being unable to access the company file.

Disconnected network data files (nd files) can be a trigger for QuickBooks Error Code 6010, leading to connectivity issues.

Understanding the causes of this error is vital for effective troubleshooting. Here are some common factors that can lead to QuickBooks 6010, 100  error code- 

  • Disconnected network data (nd files) – If the network data files (nd files) become disconnected from files with the .qbw file extension, this error may occur.
  • Firewall or Antivirus interference – Firewall or antivirus software can interfere with QuickBooks, resulting in QuickBooks Error Code 6010, 100.
  • Corrupt or damaged QuickBooks installation – QuickBooks Error Code 6010 may be triggered by corrupt installations of the software.
  • Registry entry errors – Errors in the Windows registry entry files can contribute to this issue.
  • Blockage by security software – If security software like ESET NOD32 is blocking QuickBooks, you may encounter this error.

Signs of QuickBooks Error Code 6010, 100

Identifying QuickBooks Error Code 6010, 100 is crucial for quick resolution. Look out for these signs:

  • Inaccessible company file – You may be unable to access the company file even if it’s operational on the host system.
  • Error message interruption – The error message will appear on your screen, disrupting your workflow.
  • Restricted access – You won’t be able to access the company file as usual.

Effective Strategies to Resolve QuickBooks Error Code 6010, 100

QuickBooks users often encounter technical challenges, and one common issue is QuickBooks 6010 100 error. This article presents comprehensive solutions to resolve this error and ensure seamless accounting operations. We will walk you through each strategy in a clear and friendly manner, providing step-by-step guidance.

Strategy 1 – Backing up the QuickBooks company file

Creating a backup of your QuickBooks company file is an essential step to prevent data loss due to QuickBooks Error 6010.

Backing up your QuickBooks company file is a fundamental strategy that provides a safety net against data loss and helps resolve QuickBooks Error Code 6010, 100. This approach ensures that your financial data remains secure and accessible even in the face of unexpected errors.

When in doubt, back it up! Creating a backup of your company file is a reliable solution for tackling QuickBooks Error Code 6010, 100. Here’s how – 

  • Press the Ctrl key until the “No Company Open” window appears.
  • Click on “Open or Restore an Existing Company.”
  • Select “Restore a Backup Copy” and proceed.
  • After completing the backup, access your company file to verify if the error is resolved.

Repairing the company file is a comprehensive approach to addressing QuickBooks Error Code 6010.

Strategy 2 – Re-installing QuickBooks software

To resolve QuickBooks Error Code 6010, you can consider strategies like reinstalling the software.

Sometimes, a fresh start is all you need to overcome QuickBooks errors. Reinstalling QuickBooks software is a proactive strategy that helps eliminate any underlying issues causing Error Code 6010, 100. This approach ensures you have a clean and stable installation to work with.

Consider reinstalling QuickBooks by following these steps – 

  • Open the Start menu and go to the Control Panel.
  • Click on “Uninstall a Program” in the Control Panel.
  • Uninstall QuickBooks from the list of programs.
  • Use the QuickBooks Clean Install Tool.
  • Choose the desired QuickBooks version and continue.
  • Enter your license and product keys to complete the installation.

Strategy 3 – Stop hosting Multi-User Access

When QuickBooks 6010 100 error persists, it’s essential to explore network-related solutions. Stopping multi-user access is a strategy that addresses potential conflicts in your network configuration. By following these steps, you can enhance network stability and resolve the error – 

  • Open QuickBooks and select the file.
  • Go to the “Utilities” tab and choose “Stop Hosting Multi-User Access.”
  • Reboot your system and QuickBooks.
  • Disable the internet monitor feature in program settings.
  • If you use ESET NOD32 antivirus, rename the file by adding “OLD” to its extension.
  • Reboot QuickBooks and proceed.

Note- QuickBooks users should be cautious of security software like ESET NOD32, which can potentially block the software and result in QuickBooks Error Code 6010.

Strategy 4 – Assign a new name to the .nd extension

Renaming the .nd extension file is a workaround that may help in resolving QuickBooks Error Code 6010.

This strategy aims to refresh the connection between QuickBooks and your company file, potentially eliminating any lingering issues.

  • Open the company file with the .nd extension.
  • Locate the file where the error occurs.
  • Right-click the file and select “Rename” from the menu.
  • Add “.OLD” as an extension.
  • Launch QuickBooks and check for error resolution.

Strategy 5 – Repair the company file

When all else fails, repairing the company file is a comprehensive strategy to address QuickBooks Error Code 6010, 100. This approach involves ensuring the integrity of your financial data and resolving any underlying file-related issues.

  • Open the folder containing the company file.
  • Find the file with the .QBW extension.
  • Right-click, select “Copy,” and then press Ctrl to open QuickBooks.
  • Click on “Open or Restore an Existing Company.”
  • Launch the company file and verify if the error is resolved.

Strategy 6 – End processes and open QuickBooks in single-user mode

Background processes can sometimes interfere with QuickBooks functionality. The strategy of ending processes and opening QuickBooks in single-user mode addresses this concern. It ensures that QuickBooks runs smoothly without any conflicting background tasks.

  • Log in to your PC using admin credentials.
  • Press Ctrl + Shift + Esc to open the Task Manager.
  • Navigate to the “Users” tab.
  • Highlight all QuickBooks-related processes and end them.
  • Check if the issue is resolved and open the company file in single-user mode.

Strategy 7 – Utilize QuickBooks database server manager

When previous strategies fall short, QuickBooks Database Server Manager comes to the rescue. This advanced tool is designed to scan and resolve issues related to company file access. By using this strategy, you can tap into the power of dedicated software to tackle Error Code 6010, 100 effectively.

  • Download QuickBooks Tool Hub and install it.
  • Open the Tool Hub and click on “QuickBooks Database Server Manager.”
  • Scan for the company file location and select the folder.
  • Click “OK” and start the scan.
  • Once completed, try accessing your company files.

Case Study – Transforming Trading with Polygon’s Cryptocurrency Platform

Polygon is a cutting-edge Software as a Service (SaaS) company that provides a trading platform for cryptocurrencies. In an industry marked by rapid change and fierce competition, Polygon needed to maintain peak performance to stay ahead. However, they encountered a significant obstacle – QuickBooks Error Code 6010. Once this hurdle was cleared, Polygon experienced remarkable improvements, including a 40% increase in conversion rates and enhanced team collaboration.

The Challenge – QuickBooks Error Code 6010

Polygon’s journey to success encountered a roadblock in the form of QuickBooks Error Code 6010. This error disrupted their financial operations, leading to data access issues, potential security risks, and collaboration bottlenecks. Polygon’s product manager, Sarah Turner, recalls the challenges they faced:

“QuickBooks Error Code 6010 was a recurring nightmare for us. It not only slowed down our financial processes but also hampered team collaboration. We needed a solution urgently to regain control of our operations.”

The Solution – Resolving QuickBooks Error Code 6010

Polygon recognized that addressing QuickBooks Error Code 6010 was pivotal to their success. They deployed a multifaceted approach that included reinstallation, file repair, and firewall configuration adjustments. Additionally, they embraced backup strategies and leveraged QuickBooks Database Server Manager. The process was meticulous and well-coordinated, thanks to Polygon’s dedicated team.

The Results – A Remarkable Transformation

The impact of resolving QuickBooks Error Code 6010 was immediate and profound. Polygon’s trading platform witnessed a remarkable transformation that significantly enhanced their operations and bottom line.

  • 40% Increase in conversion rates – One of the most striking improvements was a 40% increase in conversion rates. Polygon’s users now experienced smoother, more efficient trading processes, leading to increased trust and higher conversion rates.
  • Streamlined team collaboration – With QuickBooks Error Code 6010 no longer impeding their operations, team collaboration improved dramatically. Team members could access financial data seamlessly, facilitating better decision-making.
  • Enhanced data security – Resolving the error also addressed potential security vulnerabilities associated with data access issues. Polygon’s financial data became more secure, safeguarding both their operations and their reputation.


Sarah Turner, Product Manager at Polygon 

Sarah Turner, Product Manager at Polygon 
“Resolving QuickBooks Error Code 6010 was a game-changer for us at Polygon. Our team now operates more cohesively, and our users have noticed the difference. We saw a remarkable 40% increase in conversion rates, and our trading platform has never been more efficient. It’s incredible how addressing this error not only boosted our performance but also our confidence in our systems.

Polygon’s journey from struggling with QuickBooks Error Code 6010 to achieving a 40% increase in conversion rates is a testament to their resilience and commitment to excellence. By prioritizing the resolution of this error, Polygon unlocked new levels of efficiency, team collaboration, and data security. Their experience underscores the importance of addressing technical challenges promptly to drive success in the dynamic cryptocurrency trading industry.


In the world of accounting and finance, efficiency is key, and QuickBooks is a trusted tool for maintaining that efficiency. However, like any software, QuickBooks is not immune to technical glitches, and one such hurdle that users often encounter is QuickBooks Error Code 6010, 100.

From the fundamental approach of backing up your QuickBooks company file to the more intricate processes of repairing files and utilizing specialized tools, each strategy has its unique role in the quest to eliminate Error Code 6010, 100. These strategies are not just theoretical; they have been curated with the guidance of certified QuickBooks professionals to ensure practicality and effectiveness.

In your journey to conquer this error and keep your financial operations running smoothly, these strategies serve as your trusty companions. Whether you’re dealing with a disconnected network data issue, firewall interference, or corrupted installations, you now have a toolkit at your disposal.

As you implement these strategies, always keep an eye out for the signs of the error – inaccessible company files, disruptive error messages, and restricted access. These indicators will help you gauge the success of your efforts.

Remember that while these strategies are powerful, there may be instances where you need additional support. In such cases, don’t hesitate to reach out to professionals who are well-versed in the intricacies of QuickBooks.

Frequently Asked Questions

What is QuickBooks Error Code 6010, and what does it signify?

QuickBooks Error Code 6010 is part of the 6000-error series and typically indicates issues related to QuickBooks company files. It signifies that QuickBooks is encountering difficulties in accessing or connecting to the company file, often due to network or security settings.

How can I resolve QuickBooks Error 6010, 100?

To resolve QuickBooks Error 6010, 100, you can follow various strategies such as creating a backup, reinstalling QuickBooks, stopping multi-user access, renaming the .nd extension file, repairing the company file, ending background processes, or using QuickBooks Database Server Manager, depending on the specific cause of the error.

Are there common triggers for QuickBooks Error Code 6010, 100?

Yes, common triggers for QuickBooks Error Code 6010, 100 include disconnected network data (nd files), firewall or antivirus interference, corrupt QuickBooks installation, registry entry errors, and blockage by security software like ESET NOD32.

What role does firewall or antivirus software play in QuickBooks 6010 errors?

Firewall or antivirus software can block QuickBooks from accessing the network, leading to QuickBooks Error Code 6010, 100. They can create conflicts that prevent the software from connecting to the company file.

How do I perform a clean reinstall of QuickBooks to address Error Code 6010?

To perform a clean reinstall of QuickBooks, you need to uninstall the existing software, use the QuickBooks Clean Install Tool, and then reinstall QuickBooks using your license and product keys. This can help resolve Error Code 6010.

What is the significance of backing up the QuickBooks company file when dealing with Error 6010?

Creating a backup of the QuickBooks company file is essential because it ensures the safety of your financial data. It also serves as a precautionary measure in case the error resolution process affects the data.

Can renaming the .nd extension file help resolve QuickBooks Error 6010?

Yes, renaming the .nd extension file can resolve QuickBooks Error 6010 in certain cases. By adding “.OLD” as an extension to the file, you can refresh the connection between QuickBooks and the company file.

What signs should I look for to identify QuickBooks Error Code 6010 in my software?

Signs of QuickBooks Error Code 6010 include an inaccessible company file, disruptive error messages, and restricted access to the company file.

Is it possible to fix QuickBooks Error 6010 by repairing the company file?

Yes, repairing the company file can help resolve QuickBooks Error 6010 in some instances. This process ensures the integrity of the financial data and addresses any file-related issues.

When should I consider using QuickBooks database server manager to address error code 6010?

QuickBooks Database Server Manager is particularly useful when other strategies fail to resolve QuickBooks Error Code 6010. It helps scan and fix issues related to company file access, especially in multi-user environments.

Read Also: Resolving QuickBooks Error 6176

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