How to Fix QuickBooks Error 1328?

QuickBooks Error 1328 can disrupt your workflow and cause frustration when updating the software, indicating a potential problem in the installation process.

QuickBooks, undoubtedly an indispensable software program in today’s business world, occasionally throws users off balance with the frustrating QuickBook error code 1328. This error commonly occurs during the process of updating QuickBooks software. In this article, we will delve into the causes, signs, and steps to fix this issue, ensuring you can seamlessly maintain your financial records without disruptions.

Table of Contents

Understanding QuickBooks Error Code 1328

Error Code 1328 in QuickBooks may surface either as a standalone error or as a precursor to another error. Typically, the error message references files like 


QuickBooks Error code 1328, 2016 specifically points to issues that users of QuickBooks 2016 might encounter, emphasizing the importance of staying updated to avoid such errors.

The specific text and options may vary, contingent upon the underlying cause of the error.

Understanding QuickBooks Error Code 1328

Causes of QuickBooks Error Code 1328

Update QuickBooks Error code 1328 can occur due to various reasons, ranging from incomplete downloads to corrupted files, hindering the seamless installation of crucial updates.

Several factors can trigger QuickBooks error code 1328, including:

  • Incomplete download process – When the download process is interrupted or improperly executed, it can lead to corrupted QuickBooks files. QuickBooks Error Code 1328, 2016 serves as a reminder for QuickBooks 2016 users to remain vigilant about updates and installations, ensuring a smooth experience without encountering such errors.
  • Network errors – Network interruptions during the download can result in incomplete installations, causing error 1328.
  • System malfunctions – Malfunctions in your system’s operations can make it vulnerable to infectious attacks, potentially affecting QuickBooks.
  • Disrupted patching -Update QuickBooks Error Code 1328 can arise from disruptions in the patching process, compelling users to explore the software’s log files for detailed error messages and diagnostic information.
  • Incorrect installation – Errors during the installation process or failed installations can leave your QuickBooks software in a problematic state.
  • Uninstallation issues – Incomplete removal of a previous software application may leave invalid entries in your Windows registry, causing conflicts.
  • Virus or malware – Security threats such as viruses or malware can corrupt QuickBooks files and trigger error 1328.
  • Power failures – Improper installations can leave your system susceptible to shutting down due to power failures, further complicating the issue.
  • Stable internet – Facing QuickBooks Error code 1328 error updating file emphasizes the necessity of a stable internet connection and a secure download environment to prevent interruptions during the update process.

Users encountering QuickBooks Error Code 1328 must understand that this error can stem from multiple origins, demanding a systematic troubleshooting approach to identify and resolve the underlying issue.

Identifying QuickBooks Error Code 1328

When encountering QuickBooks Error code1328 applying patch, it becomes essential to delve into the software’s configuration settings to rectify the patching process.

You can recognize QuickBooks error code 1328 through various signs and symptoms:

  • Error message – Look for an error message on your screen related to QuickBooks error code 1328.
  • Failed updates – Inability to perform QuickBooks updates is a clear indicator of this issue.
  • Slow response time – If QuickBook becomes unresponsive and response times are excessively long, it may be due to error 1328.
  • Failed repair attempts – If attempts to repair QuickBooks fail, this could be a consequence of error 1328.
  • Unexpected shutdowns – Sudden system shutdowns during QuickBooks usage can also signal the presence of this error.

For a seamless experience with QuickBooks and to ensure your financial records remain intact, it’s crucial to address QuickBooks error code 1328 promptly. Below, we’ll outline steps to resolve this issue and get your QuickBooks software back on track.

Troubleshooting QuickBooks Error Code 1328 –  A Step-by-Step Guide

QuickBooks Error code 1328 can be a roadblock in your financial management journey, but fear not! We’ve outlined the best solutions to help you resolve this issue and get back to seamless QuickBooks usage.

Solution 1 – Locate the config.msi File

The presence of Error 1328 config msi QuickBooks highlights the significance of checking the configuration files, as discrepancies here can lead to errors during QuickBooks operations.

The first solution involves navigating to a critical system file, config.msi, and making necessary adjustments to resolve the error. This step ensures the protection of essential system files and hidden folders, which is vital for QuickBooks’ proper functioning.

Follow these steps to find and rename the config.msi file:

  • Right-click on the Windows Start button and select “Explore.”
  • Double-click on the ‘C’ drive to access its contents.
  • To reveal hidden files and folders, click on “Tools” and choose “Folder Options.”
  • In the “View” tab, select “Show hidden files and folders.”
  • Apply the changes and click “OK.”
  • Locate the “config.msi” folder, right-click on it, and choose “Rename.”
  • Add “old” at the end of the filename and press Enter.
  • This action helps protect your operating system files and hidden files and folders.

Error 1328 config msi QuickBooks often necessitates users to perform a detailed system analysis, focusing on the configuration settings and potential conflicts within the Windows registry.

Solution 2 – Use the registry repair tool

Errors in the Windows registry can often be the culprits behind QuickBooks Error code 1328. Solution 2 recommends using a reliable registry repair tool to fix these issues. Additionally, it advises addressing malware infections, eliminating junk files, updating device drivers, and restoring your system to a previous state for a holistic approach.

To address registry-related issues, follow these steps:

  • Use a reputable registry repair tool to fix damaged registry entries associated with QuickBooks.
  • Employ a malware removal tool to eliminate any malware infections from your system.
  • Clean your system by removing unwanted or junk files.
  • Uninstall outdated PC device drivers.
  • Restore your system to a point before the issue occurred.
  • Uninstall and then reinstall the QuickBooks application.
  • Run a Windows System File Checker scan.
  • Ensure all essential Windows updates are installed.

For users attempting to repair QuickBooks, when repairing QuickBooks Error code 1328 acts as a roadblock, demanding careful attention to the repair process for a successful outcome.

Solution 3 – Repair your QuickBooks installation

In this solution, we focus on repairing your existing QuickBooks installation. You’ll learn how to initiate a repair process, ensuring that any issues within the software are resolved. This step is essential for maintaining the integrity of your QuickBooks application.

Follow these steps to repair your QuickBooks installation – 

  • Log in to Windows with administrative permissions.
  • Open the Windows Control Panel and select “Programs & Features.”
 repair your QuickBooks installation
  • Locate the QuickBooks product, select it, and click “Uninstall/Change.”
  • Choose the repair option when the QuickBooks installer appears.
 repair your QuickBooks installation
  • Run the QuickBooks application and apply any available patches.
  • If the patch doesn’t apply successfully, seek technical assistance or move on to the next solution.

Solution 4 – Reinstall using a clean installation

Reinstall using a clean installation

If the previous solutions do not completely resolve the error, performing a clean installation is the recommended course of action. We offer instructions on uninstalling QuickBooks and subsequently reinstalling it, whether from the installation CD drive or a downloaded file. This method ensures a fresh start and eliminates any lingering problems.

For a fresh QuickBooks installation, follow these steps – 

  • Uninstall QuickBooks software from your system.
  • Perform a clean installation using one of these methods:
  • Install QuickBooks directly from the installation CD drive.
  • Download the QuickBooks software and install it from the downloaded file.
  • Seek expert guidance for a hassle-free installation experience

Solution 5 – Use QuickBooks install diagnostic tool

Use QuickBooks install diagnostic tool

The QuickBooks Install Diagnostic Tool is a specialized tool created to tackle installation-related issues. By following these steps, you can resolve any installation problems and ensure that QuickBooks runs smoothly on your system.

QuickBooks Install Diagnostic Tool is a specialized utility to tackle installation issues. Here’s how to use it – 

  • Download the QuickBooks Install Diagnostic tool.
  • Save the file to your Desktop.
  • Close all open programs and run the QBInstall tool.

Note – Installation may take up to 20 minutes depending on your internet speed and computer’s performance.

Restart your system –  After running the tool, restart your system to ensure that the components are properly updated.


Download QuickBooks Tool Hub

  • Close QuickBooks Desktop.
  • Download QuickBooks Tool Hub (Avoid third-party websites).
  • Run the downloaded exe file.
  • Follow on-screen instructions for installation.
  • Agree to the terms and conditions.

Use QuickBooks install diagnostic tool

  • Launch QuickBooks Tool Hub from the desktop icon.
  • Navigate to the “Installation Issues” tab.
  • Select “QuickBooks Install Diagnostic Tool.”
  • Let the program run to correct any installation issues.
  • This process may take some time.

Restart your system – After the tool has finished repairing, reboot your system.

Solution 6 – Update Windows

Windows updates play a crucial role in maintaining the stability and performance of your operating system. This solution outlines how to keep your Windows OS up to date, thereby resolving potential conflicts and compatibility issues with QuickBooks.

Keeping your Windows operating system up to date can resolve various issues. Here’s how to update Windows – 

  • Click on the Start menu and go to Settings.
  • Select “Update & Security.”
  • Click on “Windows Update.”
  • Select “Check for updates.”
  • Download any available updates.
  • Allow the system to complete the download process.
  • After downloading and installing updates, restart your system to finalize the installation.

Solution 7 – Use the system file checker

The System File Checker (SFC) tool is your ally in identifying and rectifying system file issues that could be contributing to QuickBooks Error Code 1328. With this solution, you’ll learn how to run SFC to ensure the integrity of your Windows system files.

The System File Checker tool helps identify and repair issues with system files. Follow these steps:

  • Open the Start menu and type “cmd” in the search box.
  • Right-click on the Command Prompt icon and choose “Run as administrator.”
  • In the Command Prompt window, input the following command: SFC /scannow
  • Press Enter.
  • The tool will check for and automatically fix any issues with system files.
  • After the process is complete, close all active windows and restart your system.


By incorporating these additional AdviceVenture solutions into your troubleshooting process, you’ll be well-equipped to overcome QuickBooks Update Code 1328. These steps are designed to provide you with a robust toolkit to maintain a seamless and error-free QuickBooks experience. Whether you’re a seasoned QuickBooks user or new to the platform, these solutions will help you keep your financial records in pristine condition.

By following these additional solutions, you’ll have a comprehensive toolkit to tackle QuickBooks Error code 1328 and ensure your financial management remains smooth and trouble-free.

Read Also: QuickBooks Error Code 15227?

Frequently Asked Questions

What is QuickBooks Error 1328, and why does it occur?

QuickBooks Error 1328 is a common issue that occurs during the software update process. It often points to problems with the installation or patching of QuickBooks. This error can arise due to various factors, including interrupted downloads, corrupted installation files, or issues with configuration settings.

I’m using QuickBooks 2016 and encountered Error 1328. How can I resolve this specific issue?

To resolve Error 1328 specific to QuickBooks 2016, ensure you have the latest updates installed for your QuickBooks version. Additionally, follow general troubleshooting steps, like using the QuickBooks Install Diagnostic Tool and checking your internet connection.

What should I do when I see the message “QuickBooks Update Error 1328” during a software update?

When encountering “QuickBooks Update Error 1328,” consider checking your internet connection for stability. You may also use the QuickBooks Install Diagnostic Tool to diagnose and fix installation-related issues that could be causing this error.

When applying a patch, I received QuickBooks Error 1328. How can I successfully apply the patch without errors?

To apply a patch without encountering Error 1328, ensure that your system settings and files are in good order. Use the QuickBooks Install Diagnostic Tool to identify and rectify any issues before attempting to apply the patch again.

What does “Error 1328 config msi QuickBook” mean, and how can I address it to ensure my QuickBooks functions smoothly?

“Error 1328 config msi QuickBooks” indicates an issue with the configuration files in QuickBooks. To address it, you may need to check and repair these configuration settings, as well as perform a detailed system analysis for potential conflicts.

What should I do if I encounter “Error 1328 when repairing QuickBooks” while attempting to repair my QuickBooks installation?

When facing “Error 1328 when repairing QuickBooks,” first verify the integrity of your installation files. Ensure that no third-party applications interfere with the repair process. Also, run QuickBooks as an administrator during the repair.

I keep getting “QuickBooks Error Code 1328 update” notifications. How can I troubleshoot this issue and ensure successful updates?

Troubleshooting “Error 1328 QuickBooks update” involves verifying your network connectivity, ensuring a secure server connection for updates, and checking for malware or security threats that might be interrupting the update process.

How can I resolve “QuickBooks Error Code 1328 error updating file” to prevent file corruption during software updates?

To resolve the “QuickBook Update Error Code 1328 error updating file,” use reliable antivirus software to scan for malware or security threats. Additionally, ensure a stable internet connection and consider disabling any firewall or security software temporarily during updates.

Is there a comprehensive guide to understanding and fixing QuickBooks Error Code 1328?

Yes, you can find comprehensive guides and resources provided by QuickBooks support and the official website. These guides offer step-by-step instructions for identifying the specific cause of Error Code 1328 and resolving it effectively.

What steps should I take to troubleshoot QuickBooks Error Code 1328, regardless of its specific variation, to maintain the stability of my financial software?

Regardless of the specific variation of QuickBooks Update Error Code 1328, it’s crucial to follow a systematic troubleshooting approach. This includes using tools like the QuickBooks Install Diagnostic Tool, checking your system settings, verifying internet connectivity, and seeking assistance from QuickBooks support if needed. Maintaining regular backups of your financial data is also wise to prevent data loss during troubleshooting.

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