How to Resolve QuickBooks Error 1712?

QuickBooks Error 1712 can be a frustrating obstacle for users, often occurring during installation, updates, or even after uninstalling a program. In this guide, we will explore the causes of this error and provide step-by-step solutions to help you get your QuickBooks software up and running smoothly.

If you’re baffled by error 1712 QuickBooks, this article offers insights and solutions.

Understanding QuickBooks Error 1712

QuickBooks Error 1712 is typically encountered when attempting to install or update QuickBooks on your primary or host computer. It manifests as an error message that reads:

We’re sorry! Something went wrong with your installation. Error 1712. One or more of the files required to restore your computer to its previous state could not be found. Restoration will not be possible.

Possible Causes of QuickBooks Error 1712

Several factors can trigger QuickBooks Error 1712. Understanding these root causes is crucial to resolving the issue effectively:

  • Damaged data files – Corrupted or damaged QuickBooks data files on your desktop can lead to Error 1712.
  • Software changes – If there have been recent software modifications on your computer, especially within the same environment as QuickBooks, it might trigger this error.
  • Installation folder issues – QuickBooks Error 1712 can occur during installation and needs prompt attention. Attempting to install QuickBooks in a corrupted or restricted folder can result in Error 1712.
  • Malicious software – The presence of malware, such as adware, spyware, or viruses, can interfere with QuickBooks processes and trigger this error. To avoid QuickBooks Error 1712, ensure that your system is prepared for software updates.
  • Registry errors – Errors or corruption in your computer’s registry can impact QuickBooks’ functionality, leading to Error 1712.
  • QuickBooks updates – Sometimes, this error may occur after a QuickBooks software update.

Solving QuickBooks Error Code 1712 – Step-by-Step

QuickBooks Error 1712 might disrupt your accounting routine, but it’s manageable with the right approach. 

Follow these steps to resolve QuickBooks Error 1712 and get your QuickBooks software back on track  –

  • Restart your computer – When troubleshooting QuickBooks Install Error 1712, consider restarting your computer as a first step.
  • Update windows – Ensure that your Windows operating system is up to date, as QuickBooks often relies on system components.
  • Scan for malware – Run a thorough malware scan to eliminate any malicious software that might be causing interference.
  • Repair QuickBooks –  Navigate to your Windows Control Panel, select “Programs and Features,” and locate QuickBooks. Choose the “Repair” option to fix any corrupted files.
  • Reinstall QuickBooks – If repairing doesn’t work, uninstall QuickBooks and then reinstall it using the latest installation files from the official Intuit website.
  • Install in a different folder – During reinstallation, choose a new, clean folder for QuickBooks to avoid any potential conflicts.
  • Registry cleanup – If you suspect registry issues, consider using a reputable registry cleaner or consult a professional.
  • Check for data file corruption – Run the QuickBooks File Doctor utility to identify and repair data file issues.
  • Disable third-party software – Temporarily disable any third-party software or security programs that may be interfering with the installation or update process.

By following these steps, you should be able to resolve QuickBooks Error Code 1712 and enjoy uninterrupted use of your QuickBooks software.

Read Also: QuickBooks Error H101, H202, H303, and H505

Quick Solutions to Fix QuickBooks Error 1712

QuickBooks Error 1712 can disrupt your workflow, but fret not; here are simple yet effective steps to resolve this issue and get your QuickBooks up and running smoothly. Follow these steps – 

  • Begin by restarting your computer to clear any temporary glitches.
  • Use the Task Manager to ensure all running QuickBooks versions are closed.
  • Try installing QuickBooks again after ensuring no instances are running in the background.
  • If the error persists, consider installing a previous QuickBooks version from a setup you trust.
  • If all else fails, create a Windows user with Administrator rights and attempt QuickBooks installation again. Seek assistance from QuickBooks support if needed.

Advanced Troubleshooting Steps

If you encounter error 1712 when installing QuickBooks, don’t panic; there are solutions available.

Solution 1 – Download and Install QuickBooks Desktop

  • Visit the QuickBooks download resources page.
  • Select your desired version for download.

Solution 2 –  Use QuickBooks Install Diagnostic Tool

  • Download the QBInstall diagnostic tool from Intuit’s official website.
  • Install the tool and close all system and background applications.
  • Run the tool, select “I am having problems installing QuickBooks,” and reboot your computer to apply changes.

Solution 3 – Execute ‘Quick Fix my Program’ from the QuickBooks Tools Hub

  • Download and install the QuickBooks Tool Hub.
  • Open the tool hub and select “Program problems.”
  • Choose “Quick Fix my Program” to resolve installation issues.

By following these straightforward steps, you can quickly resolve QuickBooks Error 1712 and continue using your QuickBooks software without interruptions. Remember to back up your data before making any significant changes and seek professional help if problems persist.

Resolving Error 1712 During QuickBooks 2019 Upgrade

If you’re in the process of upgrading to QuickBooks 2019 and encounter error 1712 during the installation, it can be frustrating and disruptive. However, this issue can be resolved with some straightforward steps. In this subsection, we’ll guide you through the process of resolving error 1712 when upgrading to QuickBooks 2019.

Here are the steps to resolve QuickBooks Error 1712

Close QuickBooks and other running applications – Before proceeding with any troubleshooting steps, close QuickBooks and any other open applications on your computer. This ensures that there are no conflicting processes interfering with the installation.

Restart your computer – Sometimes, a simple restart can resolve installation issues. Restart your computer and attempt the installation again.

Run the QuickBooks install diagnostic tool – QuickBooks provides a diagnostic tool specifically designed to address installation issues. You can download and run this tool from the official Intuit website.

  • Visit the Intuit website and search for “QuickBooks Install Diagnostic Tool.”
  • Download the tool and follow the on-screen instructions to install it.
  • Run the tool and let it scan your system for any installation-related problems.

Use the selective startup mode – This step involves configuring your computer to start with only essential services and startup items. This can help identify and resolve conflicts causing QuickBooks Error 1712.

  • Press Windows + R on your keyboard to open the Run dialog.
  • Type msconfig and press Enter.
  • In the System Configuration Utility, go to the “Selective Startup” section.
  • Uncheck the box that says “Load Startup Items.”
  • Go to the “Services” tab and check the box that says “Hide all Microsoft services.”
  • Click “Disable All” to disable non-Microsoft services.
  • Click “OK” and restart your computer.
  • Attempt the QuickBooks 2019 installation again.

Check for windows updates – Outdated Windows components can sometimes lead to installation errors. Make sure your Windows operating system is up to date by checking for and installing any available updates.

Reinstall QuickBooks using a clean install – If the issue persists, you may need to perform a clean install of QuickBooks. This involves uninstalling QuickBooks, removing any leftover files, and then reinstalling it.

  • Uninstall QuickBooks from your computer.
  • Delete any residual QuickBooks files and folders.
  • Reinstall QuickBooks 2019 using the installation files or disk.

Contact QuickBooks support – If none of the above steps resolve error 1712, it’s recommended to contact QuickBooks support for further assistance. They can provide specific guidance based on your situation.

By following these steps, you should be able to overcome error 1712 and successfully complete your QuickBooks 2019 upgrade. Remember to back up your QuickBooks data before making any major changes to your system to avoid any data loss.

Case Study – Resolving QuickBooks install error 1712 during desktop upgrade

QuickBooks is a popular accounting software used by businesses of all sizes for managing financial tasks. However, like any software, QuickBooks is not immune to installation issues. One common problem users encounter during installation and upgrades is “Error 1712.” This case study explores a real-world scenario where a user faced QuickBooks Error 1712 during an upgrade and how it was successfully resolved.


The user, a small business owner, was using QuickBooks 2017 and decided to upgrade to QuickBooks 2019 for improved features and performance. During the installation process, they encountered “Error 1712,” which halted the upgrade and left them unable to access their financial data.

Challenges faced

  • QuickBooks Error 1712 prevented the user from completing the upgrade process.
  • The user’s lack of technical expertise made troubleshooting the issue challenging.
  • Time-sensitive financial tasks were at risk due to the interruption in QuickBooks functionality.

Resolution – 

  • Initial troubleshooting – The user began by searching for a solution online and found official QuickBooks support resources related to Error 1712. They attempted a basic restart of their computer but encountered the error again during the installation.
  • QuickBooks install diagnostic tool – Following the official guidance, the user downloaded and ran the QuickBooks Install Diagnostic Tool. The tool identified and resolved issues with Microsoft components required for QuickBooks.
  • Selective startup – Error 1712 persisted after using the diagnostic tool. The user followed instructions to perform a selective startup by disabling unnecessary services and startup items. This helped identify a potential conflict.
  • Windows updates – The user checked for pending Windows updates and found several critical updates. After installing them, they attempted the QuickBooks upgrade again.
  • Clean install – As the error continued, the user decided to perform a clean uninstall of QuickBooks, including removing residual files and folders. Afterward, they reinstalled QuickBooks 2019 from scratch.
  • Successful resolution – Following the clean install, QuickBooks 2019 was successfully installed without encountering Error 1712.


Through persistence and a methodical approach, the user was able to overcome QuickBooks Error 1712 and complete the upgrade to QuickBooks 2019. They regained access to their financial data and enjoyed the benefits of the new software.


Dealing with QuickBooks Error 1712 may initially seem like a daunting task, but with the right approach and these step-by-step solutions, you can swiftly overcome this hurdle. Whether you opt for basic troubleshooting or more advanced methods, the key is to remain patient and methodical.

Remember to start with the basics, such as restarting your computer and ensuring all QuickBooks processes are closed. If the issue persists, consider installing a previous version or creating a new Administrator user profile.

For more advanced troubleshooting, QuickBooks provides valuable tools like the QuickBooks Install Diagnostic Tool and the Quick Fix my Program feature within the QuickBooks Tool Hub.

By following these expert-recommended steps, you can effectively address QuickBooks Error 1712 and ensure that your QuickBooks software runs seamlessly, allowing you to focus on what truly matters—managing your finances efficiently and with confidence.

Frequently Asked Questions (FAQs)

What is QuickBooks Error 1712?

QuickBooks Error 1712 is an installation error that occurs when there is an issue with the installation process of QuickBooks software. It can prevent the software from being installed or upgraded successfully.

Why am I getting Error 1712 when installing QuickBooks for Desktop?

Error 1712 when installing QuickBooks for Desktop can occur due to various reasons, such as conflicts with other software, corrupt installation files, or issues with Windows components required for QuickBooks.

Can I encounter Error 1712 when installing QuickBooks 2017 or 2018?

Yes, Error 1712 can occur during the installation of QuickBooks 2017 or 2018, just like it can with other versions of QuickBooks.

I’m upgrading to QuickBooks 2019, and I got Error 1712. What should I do?

To resolve Error 1712 during a QuickBooks 2019 upgrade, you can try steps such as running the QuickBooks Install Diagnostic Tool, performing a selective startup, and ensuring your Windows system is up-to-date.

How can I fix Error 1712 in QuickBooks?

To fix Error 1712 in QuickBooks, you can follow a systematic approach, including using diagnostic tools, performing selective startups, and ensuring your system is updated. Detailed steps are available in official QuickBooks resources.

Are there any specific steps to resolve Error 1712 when installing QuickBooks 2019?

Yes, specific steps may include using the QuickBooks Install Diagnostic Tool, checking for Windows updates, performing a clean install of QuickBooks, and seeking support from QuickBooks experts if needed.

What should I do if QuickBooks displays Error 1712 during an update?

If you encounter Error 1712 during a QuickBooks update, try restarting your computer and reattempting the update. If the issue persists, consider running the QuickBooks Install Diagnostic Tool and ensuring your system is up to date.

How can I use the QuickBooks Install Diagnostic Tool to resolve Error 1712?

To use the QuickBooks Install Diagnostic Tool, download it from the official Intuit website, run it, and follow the on-screen instructions. The tool will scan and repair issues that may be causing Error 1712.

A clean install of QuickBooks is a recommended step if other troubleshooting methods have not resolved Error 1712. It involves uninstalling QuickBooks, removing residual files, and reinstalling the software.

Where can I get additional help for QuickBooks Error 1712 if the issue persists?

If you’ve tried troubleshooting but still face Error 1712 in QuickBooks, you can contact QuickBooks support for further assistance. They can provide personalized guidance to resolve the issue.

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