Fix QuickBooks Runtime Errors – Microsoft Visual C++ Error

QuickBooks is an advanced software widely used by business owners for various accounting and finance tasks, from keeping records and preparing for taxes to paying employees and generating invoices. Despite its effectiveness and resilience, QuickBooks users sometimes experience issues that can interrupt their operations. 

One such issue is the QuickBooks Runtime Errors – Microsoft Visual C++ Error, which can occur during installation, updating, or regular use of the software. These errors can be particularly frustrating as they hinder the smooth operation of the software, potentially leading to significant downtime and inconvenience.

A specific type of runtime error arises when launching QuickBooks after installing a third-party application on a Windows computer. This error commonly triggers a message indicating that the application has requested termination of the runtime. If you find yourself stuck with QuickBooks Runtime Errors – Microsoft Visual C++ Error, there’s no need to worry. 

This guide covers the causes, symptoms, and solutions for resolving QuickBooks Runtime Errors related to Microsoft Visual C++. By following the steps, you can quickly get back to using QuickBooks without further interruption.

What are the causes of QuickBooks Runtime Errors – Microsoft Visual C++ Error

The QuickBooks Runtime Error can be a significant hurdle in maintaining the seamless operation of the software. Understanding the root causes of this error is essential for effective troubleshooting and resolution. Here are some of the primary reasons why this QuickBooks Runtime Errors – Microsoft Visual C++ Error might occur:

  1. Corrupt or Damaged Company File: One of the most common causes of QuickBooks Runtime Errors is a corrupt or damaged company file. When the data within these files is compromised, QuickBooks can struggle to access and process the information correctly, leading to runtime errors.
  2. Windows Compatibility Mode Enabled: QuickBooks might encounter runtime errors if it is run in Windows compatibility mode. This mode is typically used to run older software versions on newer operating systems, but it can sometimes create conflicts with QuickBooks, disrupting its normal operations.
  3. Corrupt or Damaged QBW.INI File ID: The QBW.INI file is a critical configuration file for QuickBooks. If this file becomes corrupt or damaged, it can prevent QuickBooks from launching properly, resulting in runtime errors. This file stores essential settings that QuickBooks needs to operate smoothly.
  4. Conflicts Between Microsoft Programs and QuickBooks: A frequent cause of runtime errors is the conflict between Microsoft programs and QuickBooks. These conflicts occur when other programs interfere with QuickBooks’ processes, causing them to halt or be disrupted. Such interference can stem from updates, installations, or other changes made to Microsoft programs that affect QuickBooks’ functionality.

Understanding these causes can help in diagnosing and resolving the QuickBooks Runtime Error efficiently, ensuring minimal disruption to your business operations.

What are the symptoms of QuickBooks Runtime Errors – Microsoft Visual C++ Error

QuickBooks Desktop Runtime Error can unexpectedly appear while performing critical tasks within the application, disrupting your workflow and causing frustration. Recognizing the symptoms of this error is crucial for prompt identification and resolution. Here are some common error messages and indicators associated with QuickBooks Runtime Errors:

  1. Qbw32.exe – Memory could not be read: This error message indicates that QuickBooks is trying to access a section of memory that it cannot read. This typically points to issues with the software’s interaction with system memory or corrupt program files.
  2. Runtime has terminated unusually – contact team: This message suggests that the runtime environment for QuickBooks has encountered an unexpected issue, forcing the program to close. This can be due to various underlying problems, such as conflicts with other software or corrupt files.

Resolution to fix QuickBooks Runtime Errors – Microsoft Visual C++ Error

Follow these steps to troubleshoot and resolve the QuickBooks Runtime Errors – Microsoft Visual C++.

Resolution 1: Renaming the QBW.INI File to Resolve Runtime Errors

Try renaming the QBW.INI file to resolve the runtime error. Here’s how to do it:

  1. Use the Windows file search tool to find the QBW.INI file on your computer.
  2. Once located, right-click on the QBW.INI file and select “Rename.”
  3. After that, you need to change the file extension.OLD, so the new file name will be QBW.OLD.
  4. Press Enter to save the changes.
  5. Launch QuickBooks as usual to see if the error is resolved.

Resolution 2: Closing All Open Windows to Fix Runtime Errors

Closing all open windows can help resolve runtime errors in QuickBooks. Here’s how to do it:

  1. Press Ctrl+Alt+Del to open the Task Manager and check if QBW.EXE is running on your computer.
  2. Ensure QBW.EXE is not running.
  3. Right-click on the QuickBooks icon.
  4. Once done, press and hold the Ctrl key on your keyboard, then click “Open.”
  5. When the No Company Open screen appears, press and hold the Alt key on your keyboard.
  6. While keeping the Alt key pressed, click “Open” to launch your QuickBooks company file.

Following these steps will open your company file and prevent other windows from opening, which can help resolve the runtime error.

Resolution 3: Restart Your Computer

Restarting your computer can often resolve QuickBooks and related errors. Follow these steps:

  1. Click the Windows key on your keyboard.
  2. After that, you need to select the “Shutdown” button to turn off your computer.
  3. Alternatively, press and hold the power button until your computer powers off, then turn it back on.
  4. Allow your system to reboot completely.
  5. Launch QuickBooks again after the restart to see if the error is resolved.

 Resolution 4: Repair QuickBooks Desktop

To resolve the issue by repairing the QuickBooks Desktop, follow these steps:

  1. Firstly, you have to close all the background programs via Task Manager.
  2. To refresh it, reboot your system.
  3. Now, Open the Control Panel.
  4. In the Control Panel Window, go to the Programs and Features option.
  5. Click on the Programs option.
  6. In the list of applications search for QuickBooks.
  7. Now, right-click on the application.
  8. Then, choose the option Uninstall/Change from the options shown.
  9. Uninstall Wizard opens up.
  10. In this, click on the Repair option to start the repairing process.
  11. Follow the instructions shown on your screen to repair the application.
  12. When done click on the Finish button.
  13. Restart the system to refresh the changes.
  14. After restarting, open the Intuit site for QuickBooks in the Browser.
  15. Download the latest version of QuickBooks.
  16. Install and configure it and check for the error again.

Following these steps will initiate the repair process for QuickBooks Desktop, which can help fix the issue causing the runtime error.

Resolution 5: Stop QBW.exe Process and Launch QuickBooks Without Data

Follow these steps to terminate the QBW.exe process and start QuickBooks without any data:

  1. First, you need to press the Ctrl + Alt + Del keys simultaneously.
  2. This will open up the Task Manager.
  3. Go to the Process tab
  4. Verify if the QBW.exe process is running.
  5. If QBW.EXE is listed, select it.
  6. After that, you need to click on “End Task” to terminate the process.
  7. Right-click on the QuickBooks icon, hold down the Ctrl key, and click “Open”.
  8. This will launch QuickBooks without any data associated with the account.

Once you have completed these steps, check if the error persists. This method can help resolve runtime errors by ensuring QuickBooks starts afresh without any lingering processes causing issues.

Resolution 6: Uninstall and Reinstall the QuickBooks Application

Follow these steps to uninstall and reinstall QuickBooks to resolve the issue:

Uninstall QuickBooks:

  1. Click on the Windows Start menu button
  2. In the start menu, on the left side click on the gear option to open up the settings window
  3. In the settings window,  click on the Programs option
  4. In the Programs window, click on the Programs and Features option
  5. Now, you will see a list of installed programs on the display
  6. Search and select QuickBooks software
  7. Then from the above options click on the uninstall option
  8. Then uninstall Wizard opens up
  9. You have to follow the instructions as shown on your screen
  10. After uninstalling the software, click on the Finish button and you are done.

Use the Clean Install Tool (Optional):

  1. Launch the QuickBooks Tool Hub.
  2. Navigate to the “Installation Issues” tab.
  3. Select the “Clean Install Tool” button and allow the tool to complete its process. Once done, exit the Tool Hub.

Reinstall QuickBooks:

  1. For reinstallation, go to the taskbar of Windows that is at the bottom
  2. Then from the right-side menu options, choose Computer
  3. In the open-up window, go to the left navigation panel
  4. Click on the downloads folder
  5. Now, search for the QuickBooks downloaded file with a .exe extension
  6. After locating the file, double-click on it to start the installation
  7. In the install wizard, go with the recommended installation type
  8. Then follow the instructions one-by-one
  9. When the installation is done, click on the Finish button
  10. Now, start the QuickBooks software to check for errors.

Resolution 7: Use QuickBooks File Doctor Tool to fix Company File and Network Issues

The QuickBooks PDF repair tool is one of the tools from QuickBooks Tool Hub. So you first have to download, install, and then perform the repair process using the tool. The steps are:

  1. Download the QuickBooks Tool Hub in your system.
  2. To install it, go to the downloaded file.
  3. Open the tool hub .exe file and start the installation process.
  4. Then follow the instructions to install the QuickBooks Tool Hub properly.
  5.  When installation is done, go to the tool icon on your desktop or system.
  6. Double-click to open the tool.
  7. Select the option Company File and Network Issues to reach the tool.
  8. Choose the QuickBooks File Doctor Tool.
  9. The tool runs and repairs the file.
  10. After some time it’s done.
  11. If not done then you can also try the Quick Fix My Program.
  12. Repair the damaged file and proceed further.

Resolution 8: Check Firewall settings

  1. In your Windows system
  2. Go to the search option
  3. Search for the Windows Firewall and open it
  4. Go to the Advanced Settings option
  5. Right-click on the Inbound Rules
  6. Select the Port and click the Next button
  7. You will see “Does this rule apply to the TCP or UDP?”
  8. Here, you have to select the TCP option
  9. Mention the port specific to the QuickBooks Desktop version
  10. You can easily locate the port using the QuickBooks Database Server Manager.
  11. Then click the Next button
  12. Choose the option Allow the Connection
  13. After this, click the next and make sure no profile is unchecked
  14. Again click the Next button and mention the name of the new rule
  15. When done click the Finish button
  16. Now, you have to repeat the whole procedure for the Outbound Rules.


While QuickBooks is an indispensable tool for business accounting and finance management, users must be prepared to tackle occasional technical issues, such as the QuickBooks Runtime Errors – Microsoft Visual C++ Error. These errors, although disruptive, can often be resolved with a clear understanding of their causes and symptoms, followed by appropriate troubleshooting steps. By staying informed and proactive, QuickBooks users can maintain the software’s optimal performance and benefit from its extensive capabilities.

However, if you are still struggling with this error after following the guide, professional help is just a call away. Reach out to the QuickBooks Professional Team for quick and efficient assistance. These experts can provide tailored solutions, ensuring your QuickBooks software runs smoothly and your business operations remain uninterrupted. You just need to email at or live chat with professionals.

Q1. How can I prevent QuickBooks Runtime Errors – Microsoft Visual C++ Errors from occurring during QuickBooks payroll processes?

A1. To prevent Microsoft Visual C++ Error during QuickBooks payroll processes, ensure that all system requirements are met before installing QuickBooks Desktop payroll. Additionally, regularly update Microsoft components and QuickBooks software to the latest versions to mitigate compatibility issues that could lead to runtime errors.

Q2. When does the QuickBooks Runtime Errors – Microsoft Visual C++ Error occur? 

A2. The Microsoft Visual C++ Error can occur in QuickBooks during various scenarios, such as:
1. Installation and configuration of QuickBooks Desktop payroll.
2. Running a payroll checkup within QuickBooks.
3. Sending pay stubs via email through QuickBooks.

Q3. What are QuickBooks Runtime Errors – Microsoft Visual C++ Error?

A3. QuickBooks Runtime Errors – Microsoft Visual C++ Errors are technical glitches that occur within QuickBooks, typically stemming from issues like damaged .QBW.ini files, corrupted Microsoft components, damaged company files, and conflicts with background programs, among other factors.

Q4. Is it possible to recover data after encountering QuickBooks Runtime Errors – Microsoft Visual C++ Error?

A4. Yes, in most cases, data can be recovered after encountering QuickBooks Runtime Errors – Microsoft Visual C++ Error. Utilize the backup files created by QuickBooks regularly to restore lost or corrupted data. If needed, seek assistance from QuickBooks support or IT professionals specializing in data recovery to ensure a successful restoration process.

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